This established human services business specialises in psychosocial recovery coaching and support coordination, supporting people with disability, mental health conditions and complex support needs to navigate Australia's health and social support systems. Through a client-directed, trauma-informed and recovery-focused approach, the business has built a strong reputation for delivering personalised support that promotes independence, choice and positive outcomes.
Psychosocial recovery coaching and support coordination represent approximately 88% of revenue, highlighting the strength of the business's core service offering and specialist capability. The business also provides plan management and care navigation services, with aged care care-coordination an emerging capability offering further potential for future growth and scale.
With approximately $1.2 million in annual revenue (FY26) and 350 clients, the business has demonstrated a strong ability to capture ongoing demand across its core service areas. Its established reputation, referral relationships and service capability provide a solid platform for continued client growth within the sector.
The business is an NDIS registered provider with an established quality framework and audit history, providing an established governance and compliance platform. Supported by a delegated management structure, including a Manager, Service Delivery and Team Leader, Service Delivery, together with an experienced team and established operational systems, the business is well positioned to continue operating efficiently under new ownership.
Looking ahead, Australia's evolving mainstream employment services system may present an additional avenue for growth. The Government's 2026-27 Budget includes $52.6 million over five years for the early targeted rollout of Intensive Services - Stream 3, designed to support people facing complex barriers to employment. The new model is expected to involve community organisations with strong local connections and the ability to coordinate broader support services, presenting a potential opportunity for a suitably positioned operator.
Key Features & Benefits
- Approximately $1.2 million annual revenue (FY26)
- Approximately 350 clients
- Psychosocial recovery coaching and support coordination representing approximately 88% of revenue
- Established provider supporting people with disability, mental health conditions and complex support needs
- NDIS registered provider with established quality framework and audit history
- Strong reputation for personled, traumainformed and recoveryfocused service delivery
- Established referral relationships and demonstrated ability to capture ongoing market demand
- Delegated management structure with Manager and Team Leader, Service Delivery
- Experienced team with specialist expertise across complex support needs
- Established systems supporting efficient service coordination and administration
- Plan management and care navigation services providing additional service capability
- Emerging aged care carecoordination capability with potential to scale
- Potential opportunity arising from the evolving mainstream employment services market and new intensive support stream for people facing complex barriers
- Well positioned for continued growth across disability, mental health and community support services
Combining specialist psychosocial expertise, an established NDIS registration and quality framework, experienced management and a demonstrated ability to capture ongoing demand, this business presents a compelling opportunity within Australia's evolving human services sector.
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